Digital Product Manager

Location: Makati City
Work Conditions: Full Time, Hybrid (1x/Wk, As needed)
Business Hours: Regular Business Hours (Dayshift)
Salary: TBD
Target Date: ASAP
Number of Positions: 1
Status: Position Closed

Contract Duration: Project basis for 6 months, with potential extension to 12 months based on performance

Key Responsibilities

➤ Manage third-party vendor performance and delivery for the digital product manager position.
➤ Oversee content uploads (articles, magazines) from staging to production
environment, ensuring proper display and loading across channels.
➤ Supervise website/app updates and changes.
➤ Lead user acceptance testing (UAT), quality assurance (QA), pilot runs, and A/B
testing to optimize user experience.
➤ Analyse user behavior and preferences to inform website/app improvements.
➤ Provide technical advice on platforms, plugins, and best practices.
➤ Manage back-end approval of comments, messages, and user interactions.
➤ Anticipate and resolve online risks, cybersecurity issues, bugs, and technical
problems.
➤ Collaborate with the IT team on crisis response and security breaches.
➤ Generate data analytics reports using tools like Google Analytics and relevant
platforms.
➤ Ensure compliance with IT standards.

Platform-Specific Responsibilities

Platform 1: Digital Media Platform

➤ Manage uploads from staging to production and ensure proper display on
channels.
➤ Oversee plugin and theme updates, identify new developments, and provide
best-practice recommendations.
➤ Analyze success metrics and produce data reports from Google Analytics and
Flipsnack.

Platform 2: Website Rebuild

➤ Oversee vendor performance for the website rebuild, focusing on user-centric
design and best practices.
➤ Analyze user behavior and preferences to inform website improvements.
➤ Provide technical advice on the latest trends and best practices for the digital product manager position.
➤ Analyze success metrics and produce data reports from Google Analytics and
WordPress.
➤ Manage back-end approval of comments, reactions, messages, and forum
interactions.

Corporate Website

➤ Oversee article uploads from staging to production and ensure proper display on
channels.
➤ Ensure domain registration and web hosting are up to date.

Company App

➤ Oversee content uploads from staging to production and ensure proper display
within the app.
➤ Assist with the rollout of the app to different business units and provide technical
support.
➤ Analyse success metrics and produce data reports from Google Analytics, app
analytics, and WordPress.